Customer Service

Sinn-Fleisbach (D)
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Customer Service
Sinn-Fleisbach (D)
Job Form EN
Only files of type PDF are allowed, which are smaller than 12MB.
Only files of type PDF are allowed, which are smaller than 12MB.
Only files of type PDF are allowed, which are smaller than 12MB.
Only files of type PDF are allowed, which are smaller than 12MB.

Your tasks:

  • Handling customer inquiries and orders in the area of spare parts and repairs
  • Creating quotations, orders, and delivery documents in the ERP system
  • Maintaining customer-specific sales data and price lists
  • Processing and documenting customer complaints
  • Monitoring open deliveries and archiving relevant documents
  • Participating in customer surveys, continuous improvement projects (CIP), and collaborating with Quality Management

How you convince us:

  • Completed commercial or technical vocational training
  • Experience in internal sales or customer support
  • Strong communication skills and a customer-oriented approach
  • Solid knowledge of MS Office and common ERP tools
  • Excellent command of both written and spoken German and English
  • Familiarity with relevant EASA regulations
  • Further qualification as a Technical Business Administrator is desirable

What we offer:

  • An entry into the fascinating world of aviation
  • A challenging position with creative opportunities in a future-oriented working environment
  • An experienced and motivated team that will provide you with advice and support in a family-run company with headquarters in Switzerland.
  • company with headquarters in Switzerland
  • Time-appropriate working time models with the option of working from home
  • Attractive framework conditions and additional benefits (30 days annual leave with a 5-day week, special leave for certain occasions, company health management (BGM), bicycle leasing and company parking spaces)
  • Further education and training opportunities

For questions please do not hesitate to contact us

Horst Jennemann
Head of Finance & HR
+49 2772 57696 206

Germany

Bucher Interiors GmbH
Zur Dornheck 15–17
35764 Sinn-Fleisbach
Germany