Customer Service

Lasting value –
by outstanding service.

Bucher’s dialogue with customers does not stop when the product ships. It continues on well after the sale and delivery. Bucher offers a wide-range of comprehensive After Sales Services as well as AOG and Spares Support that contribute to the long life of your Bucher product.

Customers around the world have recognized Bucher’s After Sales Service which is why the company has been awarded numerous times for their exceptional customer support performance.

Our Awards


  • Airbus Award for Customer
    Support Performance: Excellent
    Customer Support 2018


  • Airbus Award for Customer
    Support Performance: Best Galley and
    best overall Supplier 2017 

  • bucher-group_company_awards_04_2013
    Airbus Award for Customer
    Support Performance: Excellent
    Customer Support 2015

  • bucher-group_company_awards_04
    Airbus Award for Customer
    Support Performance: Best Galley and
    Top 3 Supplier 2014

  • bucher-group_company_awards_04_2012
    Airbus Award for Customer
    Support Performance: Best Galley and
    Top 3 Supplier 2012

  • bucher-group_company_awards_04_2010
    Airbus Award for Customer
    Support Performance: Best Galley and
    Top 3 Supplier 2010

  • bucher-group_company_awards_04_2009
    Airbus Award for Customer
    Support Performance: Best Galley and
    Top 3 Supplier 2009