Our After Sales Service

Whenever you need our support

Spares

Our Spares and AOG Support is available through a worldwide network of AOG pools, partially operated by Satair, a worldwide acting services company. We are here to support our customer’s operations.

Spare parts Pricelist
Our pricelist can be downloaded from this site. If you do not find a specific part in the pricelist, please send a request to spares@bucher-group.com

Technical Support

Whenever you need our technical support, we are here for you, so that we can help you, keeping your aircraft flying.

For Galley & Monument products please contact:
customerservice@bucher-group.com

For Medical System products please contact:
customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Repairs, Modifications, Maintenance activities, Overhaul

With the know-how generated during development and production, our repair centers are the best in their class for avionics and lighting repairs. We are also in the process of starting to provide cabin repairs, modifications, maintenance activities as well as overhaul projects. Therefore our company has an EASA MOA and an FAA Part 145 Repair Station certification.

For Galley & Monument products please contact:
repair@bucher-group.com

For Medical System products please contact:
repair@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Warranty Handling

Our Customer Support Centers are also a one-stop-shop during the warranty phase, taking care of all warranty-related services. Complaint Form (F2710.01.1)

For Galley & Monument products please contact:
warranty@bucher-group.com

For Medical System products please contact:
warranty@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Product Familiarization

In order to familiarize our customers with our system‘s and product‘s operation or to enable their maintenance, we provide appropriate training.

For Galley & Monument products please contact:
customerservice@bucher-group.com

For Medical System products please contact:
customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Cabin Walks & Installation Support

We with partner our customers to check on our product´s status in the cabin prior to aircraft checks, or whenever needed, to ease maintenance demands for our customers. For C-Checks and D-Checks, Bucher offers installation support at our customer facilities.

For Galley & Monument products please contact:
customerservice@bucher-group.com

For Medical System products please contact:
customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Technical Publications

Technical Publications are the airworthy fundament of every maintenance action. We generate them during product development and keep them updated throughout the product’s life.

For Galley & Monument products please contact:
cmm@bucher-group.com

For Medical System products please contact:
cmm@bucher-group.com

For Carts, Seat components and VIP applications please contact:
sales@bucheraero.com

Price List

You can obtain our current price list through our Customer Service:

BCustomerService@bucher-group.com

Spares

Our Spares and AOG Support is available through a worldwide network of AOG pools, partially operated by Satair, a worldwide acting services company. We are here to support our customer’s operations.

Spare parts Pricelist
Our pricelist can be downloaded from this site. If you do not find a specific part in the pricelist, please send a request to spares@bucher-group.com

Technical Support

Whenever you need our technical support, we are here for you, so that we can help you, keeping your aircraft flying.

For Medical System products please contact:
customerservice@bucher-group.com

Repairs, Modifications, Maintenance activities, Overhaul

With the know-how generated during development and production, our repair centers are the best in their class for avionics and lighting repairs. We are also in the process of starting to provide cabin repairs, modifications, maintenance activities as well as overhaul projects. Therefore our company has an EASA MOA and an FAA Part 145 Repair Station certification.

For Medical System products please contact:
repair@bucher-group.com

Warranty Handling

Our Customer Support Centers are also a one-stop-shop during the warranty phase, taking care of all warranty-related services. Complaint Form (F2710.01.1)

For Medical System products please contact:
warranty@bucher-group.com

Product Familiarization

In order to familiarize our customers with our system‘s and product‘s operation or to enable their maintenance, we provide appropriate training.

For Medical System products please contact:
customerservice@bucher-group.com

Cabin Walks & Installation Support

We with partner our customers to check on our product´s status in the cabin prior to aircraft checks, or whenever needed, to ease maintenance demands for our customers. For C-Checks and D-Checks, Bucher offers installation support at our customer facilities.

For Medical System products please contact:
customerservice@bucher-group.com

Technical Publications

Technical Publications are the airworthy fundament of every maintenance action. We generate them during product development and keep them updated throughout the product’s life.

For Medical System products please contact:
cmm@bucher-group.com

Price List (password protected)

Spares

Our Spares and AOG Support is available through a worldwide network of AOG pools, partially operated by Satair, a worldwide acting services company. We are here to support our customer’s operations.

Spare parts Pricelist
Our pricelist can be downloaded from this site. If you do not find a specific part in the pricelist, please send a request to spares@bucher-group.com

Technical Support

Whenever you need our technical support, we are here for you, so that we can help you, keeping your aircraft flying.

For Galley & Monument products please contact:
customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Repairs, Modifications, Maintenance activities, Overhaul

With the know-how generated during development and production, our repair centers are the best in their class for avionics and lighting repairs. We are also in the process of starting to provide cabin repairs, modifications, maintenance activities as well as overhaul projects. Therefore our company has an EASA MOA and an FAA Part 145 Repair Station certification.

For Galley & Monument products please contact:
repair@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Warranty Handling

Our Customer Support Centers are also a one-stop-shop during the warranty phase, taking care of all warranty-related services. Complaint Form (F2710.01.1)

For Galley & Monument products please contact:
warranty@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Product Familiarization

In order to familiarize our customers with our system‘s and product‘s operation or to enable their maintenance, we provide appropriate training.

For Galley & Monument products please contact:
customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Cabin Walks & Installation Support

We with partner our customers to check on our product´s status in the cabin prior to aircraft checks, or whenever needed, to ease maintenance demands for our customers. For C-Checks and D-Checks, Bucher offers installation support at our customer facilities.

For Galley & Monument products please contact:
customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:
sales@bucheraero.com

Technical Publications

Technical Publications are the airworthy fundament of every maintenance action. We generate them during product development and keep them updated throughout the product’s life.

For Galley & Monument products please contact:
cmm@bucher-group.com

For Carts, Seat components and VIP applications please contact:
sales@bucheraero.com

Price List (password protected)