Employee of On Site Support (m/f/d)

Fällanden (CH)
Apply now
Employee of On Site Support (m/f/d)
Fällanden (CH)
Job Form EN
Only files of type PDF are allowed, which are smaller than 2MB.
Only files of type PDF are allowed, which are smaller than 2MB.
Only files of type PDF are allowed, which are smaller than 2MB.
Only files of type PDF are allowed, which are smaller than 2MB.

Your tasks:

  • Supervision and support of the support centres at the aircraft manufacturers and OEMs in Seattle / Toulouse / Hamburg / Tianjin
  • Technical support during installation and test phase of the aircraft
  • Back office activities such as creating customer support orders in the ERP system, ensuring material logistics and maintaining relevant key figures
  • Troubleshooting in the event of damage or deviations from specifications
  • Ensuring that error messages are invoiced with the end customer’s liability in accordance with the process flow at the defined interval
  • Ongoing optimisation of processes between Bucher, OEM/customer and Bucher and subcontractor
  • Sporadic travelling to the aircraft manufacturers

How you convince us:

  • Technical apprenticeship, preferably in the field of mechanics or electrical assembly
  • Several years of experience in technical field service / scheduling, field support or similar
  • Structured and independent way of working
  • Good written and spoken German and English skills
  • Good interpersonal skills and a confident manner in front of customers
  • Initiative and solution-orientated thinking

What we offer:

  • An exciting challenge in the regulated field of aviation / air rescue
  • Varied and responsible work
  • Attractive employment conditions, pension and insurance benefits
  • A well-organised, young and highly motivated team
  • Transparent structures
All this in a family-run company that has been successful in the market for over 70 years with high-quality products.

For questions please do not hesitate to contact us

Marcel Bodmer 
Head of Production Management & Purchasing
+41 44 806 24 83

Switzerland

Bucher Leichtbau AG
Industriestrasse 1a
8117 Fällanden
Switzerland