Our After Sales Service

Our After Sales Service

Whenever you need our technical support, we are here for you, so that we can help you, keeping your aircraft flying.

For Galley & Monument products please contact:

customerservice@bucher-group.com

For Medical System products please contact:

customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:

customersupport@bucheraero.com

With the know-how generated during development and production, our repair centers are the best in their class for avionics and lighting repairs. We are also in the process of starting to provide cabin repairs, modifications, maintenance activities as well as overhaul projects. Therefore our company has an EASA MOA and an FAA Part 145 Repair Station certification.

For Galley & Monument products please contact:

repair@bucher-group.com

For Medical System products please contact:

repair@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:

customersupport@bucheraero.com

Our Customer Support Centers are also a one-stop-shop during the warranty phase, taking care of all warranty-related services. Customer Complaint Report (F-038).

For Galley & Monument products please contact:

warranty@bucher-group.com

For Medical System products please contact:

warranty@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:

customersupport@bucheraero.com

In order to familiarize our customers with our system‘s and product‘s operation or to enable their maintenance, we provide appropriate training.

For Galley & Monument products please contact:

customerservice@bucher-group.com

For Medical System products please contact:

customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:

customersupport@bucheraero.com

We with partner our customers to check on our product´s status in the cabin prior to aircraft checks, or whenever needed, to ease maintenance demands for our customers. For C-Checks and D-Checks, Bucher offers installation support at our customer facilities.

For Galley & Monument products please contact:

customerservice@bucher-group.com

For Medical System products please contact:

customerservice@bucher-group.com

For Trolley, Seat Component and VIP Interior products please contact:

customersupport@bucheraero.com

Technical Publications are the airworthy fundament of every maintenance action. We generate them during product development and keep them updated throughout the product’s life.

For Galley & Monument products please contact:

cmm@bucher-group.com

For Medical System products please contact:

cmm@bucher-group.com

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