Lasting value – by outstanding service.
Bucher’s dialogue with customers does not stop when the product ships. It continues on well after the sale and delivery. Bucher offers a wide-range of comprehensive services that contribute to the long life of your Bucher product.
Our After-Sales service starts immediately after each new product has been shipped to our customer or aircraft manufacturer for installation. Working closely with their incoming inspection, final assembly line or dispatch centre, our On-Site-Support-Teams and the local Bucher representatives work together to coordinate queries and deal with any issues that may arise. Our commitment doesn’t stop after the first flight. Our customer service team is your reliable partner for technical queries or spare part requirements throughout the life of every Bucher product.
Bucher even offers On-Site Maintenance Training that can be scheduled during longer aircraft checks such as C- or D-checks. And as a Part 145 approved company, we can repair components or any section of the galley if necessary.
Customers around the world have recognized Bucher’s After-Sales service which is why the company has been awarded numerous times for their exceptional customer support performance.
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